Businesses that ship their products to other cities, states, or countries rely on freight shipping carriers to get the job done for them. The process is simple. You choose a carrier; they collect your products and ship them to your customer.

But what are signs that you need a new freight shipping carrier? If you are considering switching to a new carrier, you’d have to rely on established names like LTL Shipping Canada to get the work done for you.

To get a better idea, we will peek into some alarming signs that indicate that it’s time to switch your freight carrier.

Complaints from customers

When a customer buys something from your business, they expect the item to reach them in good shape and form. Instead, if they receive damaged goods, it is a sign that things are somehow going wrong during the shipping process. Receiving complaints from your customers about damaged goods once or twice is normal but if the complaints become persistent, that’s a sign that you need to switch your freight carrier.

The rising cost of shipping

Freight shipping costs are subjective and depend on the business and the products. However, one alarming sign that you need to change your freight shipping carrier is the rising cost. If they are consistently increasing the prices without any warning, it’s a sign that they aren’t sticking to the initial contract or discussion. Rising shipping costs can be too overwhelming for some businesses to bear.

Rising carbon footprint

Businesses that prioritize sustainability and eco-friendly approaches in their business, expect the same in their freight shipping too. If the one that you are currently working with is contributing to the rising carbon footprint, that’s another reason that you should consider making the switch to a new and more eco-friendly freight shipping carrier.

Rising custom issues

If your current freight shipping carrier isn’t able to sort out the custom issues for shipping your products internationally, it’s a valid reason to look for an alternative. Not being able to serve your international customers can take a huge dent in your business and that’s the last thing you want. What you want to do is switch to a new freight forwarder that will have all the relevant paperwork sorted so your packages don’t experience any custom issues in the future.

Changing freight shipping carriers can be a pain, especially if you are new to establishing your business. We understand that finding a reliable and affordable carrier can be challenging but the key is to remain persistent with the work that you are doing. Also, a huge help can come from fellow business friends who send their shipments too. You can ask them for recommendations when making the switch.